By using the Chitrangi.com shopping service, you (the Customer) agree to the following terms and conditions. Chitrangi.com reserves the right to modify these terms at any time, so please review them regularly.

1. Order Placement: When you place an order, you authorize Chitrangi.com to process it with the respective merchant or vendor to ensure delivery. Chitrangi.com acts solely as a service provider, not as an agent or seller of the vendor's products. All transactions are between you and the vendor.
2. Pricing and Delivery:
• All prices are in Rupees, and deliveries are limited to the respective cities.
• Standard delivery hours are from 10:00 am to 6:00 pm. Orders placed before 2 pm are processed the same day; after 2 pm, they are processed the next working day.
• For couriered items, the respective courier’s policies apply.
• If an order is rejected by the recipient or returned due to non-delivery, Chitrangi.com reserves the right to charge for the order.
3. Liability:
• Chitrangi.com is not responsible for missed or delayed deliveries due to factors like curfews, government actions, natural disasters, holidays, incorrect addresses, or other extraordinary circumstances.
• Chitrangi.com’s liability is limited to the retail cost of the item, and any claims are restricted to that amount.
4. Delivery Issues:
• Chitrangi.com strives for prompt delivery, but early or delayed deliveries do not entitle you to compensation.
• Chitrangi.com is not responsible for miss-delivery if the recipient at the address provided misappropriates or fails to hand over the gift.
5. Product Quality and Availability:
• Products and services are provided without warranties. While Chitrangi.com aims to deliver products as shown on the website, there may be variations.
• Orders cannot be cancelled once placed. Any changes must be requested within two working hours after order submission, but Chitrangi.com is not liable if changes cannot be made.
• In case of non-availability of a product, Chitrangi.com will notify you to change the order or wait for availability.
• For perishable items, Chitrangi.com reserves the right to substitute them with less perishable ones, if necessary, without prior notice.
6. Pricing Changes:
• Prices are as listed on the website, but Chitrangi.com reserves the right to change prices without notice under certain circumstances.
• Products may be dispatched separately if required by courier policies.
7. Trademarks and Brands:
• Chitrangi.com does not claim ownership of trademarks, brands, or company names used on the site. These are owned by their respective companies and are used solely for product identification.
8. Disputes:
• Any disputes will be subject to the jurisdiction of Zirakpur, Punjab (India) courts.
9. GST Compliance:
• All orders within India are subject to GST. Chitrangi.com is fully GST compliant, and the relevant GST amount will be added at checkout based on the product category.

About Chitrangi.com

Chitrangi.com offers unique gift ideas for various occasions like birthdays, weddings, anniversaries, housewarming parties, and more, making it easy for customers to find the perfect gift.